Job Title: Help Desk Technician

Location: Middletown, NY

Type: Temporary to Permanent

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Pay Rate: $19 per hour

About Us: We are a dynamic company located in Middletown, NY, seeking a skilled Help Desk Technician to join our team. This position offers the opportunity for growth and advancement within our organization.

Help Desk Technician Requirements:

• Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365.
• Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagues.
• Strong interpersonal skills with the ability to establish and maintain productive working relationships at all levels.
• Capacity to provide constructive feedback and contribute to the continuous improvement of IT processes and procedures.

Why Join Us:

• Opportunity for growth and advancement within the company.
• Collaborative and supportive work environment.
• Competitive pay and benefits package.
• Chance to work with cutting-edge technologies and expand your skillset.

Help Desk Technician Responsibilities:

• Manage and support the Windows Active Directory Environment, ensuring smooth operation and user access.
• Diagnose and resolve hardware and software issues promptly to minimize downtime and maintain productivity.
• Provide expert network support, troubleshooting DHCP, DNS, and IP issues to ensure seamless connectivity.
• Collaborate with the IT team to implement system changes efficiently and effectively.
• Conduct comprehensive system testing and provide training to users as needed.
• Offer hands-on implementation support for various IT projects and initiatives.
• Perform additional duties as assigned by the IT management team.

If you are a motivated individual with a passion for IT support and problem-solving, we want to hear from you! Apply now to join our team as a Help Desk Technician and take the next step in your career.

Why choose Ethan Allen Workforce Solutions? We often have the “inside scoop” on new jobs that are not posted elsewhere. That’s because our clients come to us first because they know we have a large database of qualified candidates. When working with us, we can assure you that you will be provided with the first access to great opportunities! 

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Benefits:

• Competitive compensation
• Medical, Dental, and Vision insurance
• 401(k) Retirement Savings Plan with substantial company match
• Life and Travel Insurance
• Tuition Assistance
• Wellness Reimbursement Program
• Paid Holidays and Vacation
•  

What is an Engineering Technician – Electric Transmission Design? 

An Engineering Technician in the Electric Transmission Design department performs assignments in support of the planning, design, construction, operation, maintenance, and performance of the electric transmission system.

What does an Engineering Technician – Electric Transmission Design do?

• Assists with the creation of capital work order packages
• Assists Engineers with various analytical analyses related to the Electric Transmission System, capital budgets and capital projects
• Assists with the completion of work order closeout packages
• Assists with the management of the CASCADE Asset database
• Completes various administrative reporting tasks, create meeting agendas & notes
• Supports tracking and analytics related to work plan and budget
• Performs Engineering-related assignments related to the planning, design, permitting, construction, and performance of the company’s electric transmission system
• Assists Engineers in the development of project scopes, designs, permitting, engineering prints, specify and procure equipment and provide on-site field support for construction activities
• Uses computer-aided design and inspection/maintenance software (PLS-CADD / CASCADE)
• Analyzes performance of company’s electric transmission facilities and recommend remedial measures
• Attends various field meetings and assist in inspections
• Supports storm/emergency restoration efforts

What does it take to be an Engineering Technician – Electric Transmission Design?

Required:

• Associate’s degree in a STEM related field (Science, Technology, Engineering, or Math) 
• Proficiency with Microsoft Office suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly
• Strong interpersonal, verbal, and written communication skills
• Strong analytical, organizational, and quantitative skills
• Excellent problem-solving skills with innovation in mind
• Flexibility to multitask and operate in a fast-paced environment
• Must perform all tasks safely and design with safety in mind
• Valid driver’s license
   

Preferred:

• Bachelor’s degree in Engineering
• Related technical certification
   

This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.

Pay range: $51,400-$124,700

Applications will be accepted until May 2, 2024.

Please go to https://www.cenhud.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position.

Applications sent via e-mail and US Mail will not be accepted.  No phone calls or agencies, please.  All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR